Chicago Regional Office Associate
Bedford Park, IL
July 17, 2025
When what you Crave is a job that combines creative, challenging and ever-changing work with an experienced, inclusive team committed to create memorable moments every day, only White Castle hits the spot!
We’re America’s first fast-food hamburger chain with more than a century of service to a nation of Cravers. But we’re not satisfied with an impressive past. We’ve got our eye on an even tastier future, and we want you to be part of it! White Castle is always looking for passionate, energetic, results driven people to join our teams, so apply to start your White Castle career today!
The Chicago Regional Office team is looking to fill an immediate opening for a Regional Office Associate. This position is to perform the various office functions to assist regional management in the daily operation of three White Castle regions and to perform any other duties as directed by leadership. This is a great opportunity to assist the Castles and Leadership in Creating Memorable Moments for team members and customers! If you are craving a new opportunity and meet the minimum qualifications below – please apply today!
What we are looking for
- High School Diploma or GED;
- Must have 2 years of clerical experience and working knowledge of office operations and equipment;
- Excellent Microsoft Office skills and exceptional organizational skills to prioritize multiple projects;
- Able to work under pressure, tight deadlines and manage completing tasks in a timely manner;
- Must be detail oriented while able to communicate a broader message;
- Good understanding of restaurant operations and their needs.
What you will do
- Audit Castle payroll weekly for accuracy in an efficient manner for the Chicago, Detroit, and the St. Louis Regions. Confirm terminated team members have documentation in WFM and approve Castle new hires and enter the correct school district codes;
- Answer the phone or email in a courteous and professional manner providing internal or external customers with memorable service;
- Audit daily castle cash in Carma (WFM) / ICL Smart safes, including weekly paid outs. Reaching out to the Castles in a timely and efficient manner to reconcile;
- Work in conjunction with the Castles to ensure all required data for newly hired team members have been entered in WFM;
- Accurate and timely processing of military, disability, workers’ compensation, unemployment claims, sick benefits, FMLA;
- Work in conjunction with Castles, Equifax and local labor departments. Gather requested documentation in a timely manner and upload to Equifax webpage;
- Finalize all required applications and send documentation to Castle License & TM ServSafe;
- Maintain accuracy and confidentiality of all personnel records. Scan all team member documentation into WFM timely and accurately;
- Perform any other duties as assigned by manager in a timely and efficient manner.
Here’s an overview of the benefits you could enjoy as part of the White Castle team!
The compensation, benefits, and perks for this role may vary based on average hours worked, location, and length of service.
Compensation
- Competitive WEEKLY pay! This position starts at the minimum rate listed in this job posting, with the potential for higher earnings based on qualifications and experience.
- Annual Holiday Bonus (dependent on company financials)
Company Benefits
- Paid time off or paid vacation based on work location
- Medical benefit plans
- Dental/Vision reimbursement plan
- Life insurance
- 401(k)
- Profit-sharing plan
- Employee Assistance Program (EAP)
Company Perks
- Scholarship opportunities
- Opportunities for growth with promote-from-within practices
- Community volunteer initiatives
- And more!
Hourly Pay Rate: $27.17 – $36.23 per hour
If you meet the minimum qualifications above, APPLY NOW!
White Castle is an Equal Opportunity Employer
Requirements:
- High School Diploma or GED.
- Must have clerical experience and working knowledge of office operations and equipment.
- Excellent Microsoft Office skills and exceptional organizational skills to prioritize multiple projects.
- Able to work under pressure, tight deadlines and manage completing tasks in a timely manner.
- Must be detail oriented while able to communicate a broader message.
- Good understanding of castle operations and their needs.
- Ability to sit for long periods of time with minimal standing and lifting.
- Maintaining confidentiality is essential and required.