Job Details2026-09-24T12:19:40+00:00

Columbus Service Technician

  • Job ID 60aea10e064d8-64
  • Restaurants
  • Columbus, OH
  • September 10, 2026
  • $34.01 – $45.35 per hour

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Collage of White Castle employees volunteering, collaborating in a restaurant, and working in a food production facility.
Collage of White Castle employees volunteering, collaborating in a restaurant, and working in a food production facility.

Description:

When what you Crave is a job that combines creative, challenging and ever-changing work with an experienced, inclusive team committed to create memorable moments every day, only White Castle hits the spot!

We’re America’s first fast-food hamburger chain with more than a century of service to a nation of Cravers. But we’re not satisfied with an impressive past. We’ve got our eye on an even tastier future, and we want you to be part of it! White Castle is always looking for passionate, energetic, results driven people to join our teams, so apply to start your White Castle career today!

This position will be responsible for maintaining all assigned company operated facilities to an established company standard to project an excellent brand image to our customers and employees.  This scope includes assuring all facilities are kept at their highest appraised value within their assigned properties.  The role will be responsible for the hands-on maintenance of company operated facilities, equipment and grounds for restaurants, office/warehouse, and other related property and equipment as requested by supervisor.

What we’re looking for

  • Two-year Technical degree or equivalent field experience in facility repair and services;

  • EPA Certification types I & II for HVAC&R, or able to achieve certification in 6 months;

  • Preferred Knowledge: (Any items would be a plus);

  • Commercial property – building and site maintenance management;

  • All building maintenance procedures and accepted practices;

  • All building equipment – including electrical, plumbing and kitchen equipment;

  • Facilities management for office/warehouse buildings and restaurants;

  • Knowledge of Building codes and standards;

  • Knowledge of OSHA Standards for General Industry for buildings, equipment and grounds and have passed the OSHA 10 hour class;

  • Company MSD (Material Data Sheet) procedures.

  • Able to make decisions on repair or replacement based on troubleshooting skills, while still meeting deadlines;

  • Knowledge and capability to deal with afterhours (24/7) calls when there are limited resources to assist in making emergency repairs. The successful candidate must be available to be on call to fulfill these duties on a 4-week rotation;

  • Good communication skills with both White Castle team members and outside providers;

  • Must have mechanical abilities and be able to use various hand tools, welding experience would be a plus;

  • Ability to climb ladders and scaffolds, work for extended hours of uninterrupted time and must be able to withstand adverse weather and site conditions for any assigned job site inspections;

  • Ability to lift, push or pull up to 50 pounds regularly;

  • Valid driver’s license, dependable transportation and automobile insurance with the required limits of liability;

  • Adhere to safety rules and procedures and use proper tools in prescribed manner;

  • Travel to and from different locations as assigned.

What you will do

  • Day to Day hands on service of assigned buildings, grounds and equipment;

  • Provide technical skills to troubleshoot all matters relative to the facility maintenance program;

  • Communicate as required to complete electronic work orders, documents and to respond to internal customers, co-workers and supervisors by phone calls, emails, texting or other form of communication;

  • Respond to internal and external customer needs to properly maintain equipment and facilities;

  • Manage facilities invoices and purchases for proper record keeping;

  • Compliance with all OSHA, EPA and company established procedures and EPA record keeping on environmental issues;

  • Compliance with the inventory procedures for the Service Department’s parts and supplies;

  • Assist Facilities Supervisor/ Service & Facilities Manager in training of Service Department team members.

Here’s an overview of the benefits you could enjoy as part of the White Castle team!

The compensation, benefits, and perks for this role may vary based on average hours worked, location, and length of service.

Compensation

  • Competitive WEEKLY pay! This position starts at the minimum rate listed in this job posting, with the potential for higher earnings based on qualifications and experience.

 

Company Benefits

  • Paid time off or paid vacation based on work location

  • Medical benefit plans

  • Dental/Vision reimbursement plan

  • Life insurance

  • 401(k)

  • Profit-sharing plan

  • Employee Assistance Program (EAP)

 

Company Perks

  • Scholarship opportunities

  • Opportunities for growth with promote-from-within practices

  • Community volunteer initiatives

  • And more!

Pay Rate: $34.01 – $45.35 per hour

If you Crave a fun, great workplace with an over 100-year history of creating memorable moments for Cravers every day, look no further than our #whitecastleteam!

Your search ends here—we’ve got the career opportunity you Crave! Apply today, and Follow Your Crave™!

White Castle is an Equal Opportunity Employer

White Castle will, upon request, offer a reasonable accommodation to applicants with disabilities under the Americans with Disabilities Act and/or any applicable state or local law. Should you need assistance with completing this application or with any other part of the application process, please contact Team Member Services at TMSnotify@whitecastle.com.

Company Information:

At White Castle, a job can become so much more than a paycheck. It can grow into a lasting and meaningful career. For more than 100 years, we’ve believed what our founder, Billy Ingram, said best: “Happy employees make happy customers.” It’s a philosophy that’s guided us for generations and continues to shape how we support our team members today.

 

Along the way, our Original Slider® was named as Time Magazine’s “Most Influential Burger of All Time,” we were recognized as one of Fast Company’s “10 Most Innovative Dining Companies,” and have earned Great Place To Work Certification™ every year since 2021, and an honoree on the Fortune Best Workplaces in Retail™ list since 2022.

 

If this sounds like your kind of place, we’d love to hear from you. Apply today and Crave Thy Castle!

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FAQs

Craving more information? Here are answers to the most common questions you may have.

What is White Castle’s application process?2026-09-23T13:20:11+00:00

It’s easy! Visit us online and view our available jobs whenever you get the Crave to apply. Provide us with your basic contact and background information, and then take an assessment we ask all of our prospective team members to complete.

Can I apply in person?2026-09-23T14:14:13+00:00

Since our application now lives online, that’s the best way to submit your qualifications. We’re committed to reducing our carbon footprint, so we don’t keep many paper applications on hand anymore.

Do you offer flexible scheduling?2026-09-23T14:14:34+00:00

One of the great things about working for White Castle is our flexible scheduling. Please be sure to talk to your hiring manager about your availability.

Is there a minimum age to work at White Castle?2026-09-23T14:14:55+00:00

Team members at our restaurants must be at least 16 years old. You must be at least 18 years old to work at one of our manufacturing plants.

I’m a student. Are there jobs that work with my schedule?2026-09-23T14:15:11+00:00

Absolutely! We offer educational benefits that help support team members company-wide who are interested in continuing their education. In our restaurants, we offer leaves of absence for those enrolled in school, so you can remain on our payroll as long as you work during school breaks and summer vacations. And because Cravers visit us around the clock, there’s always a schedule that will fit your availability!

Is previous restaurant experience required?2026-09-23T14:15:28+00:00

Not necessarily. Many of our managers started with us as their first job. If you are friendly, energetic, and eager to learn, we want you on our team.

Do I need to be a U.S. citizen to work at White Castle?2026-09-23T14:15:43+00:00

We pride ourselves on having a diverse workforce. You do not need to be a U.S. citizen to work at White Castle, but you must have the proper documentation that shows you are eligible to work in the United States.

Can I refer my friends to work at White Castle?2026-09-23T14:15:56+00:00

Absolutely! We are always looking for great people to add to the team. What’s better than working hard and having fun with your friends?

Are there non-restaurant jobs available at White Castle?2026-09-23T14:16:12+00:00

Yes! Our six manufacturing plants and Home Office employ a variety of specialty positions. Our need for great team members varies from week to week, so please check often for the opportunity that might be your perfect fit.

How will I know if my online application was received?2026-09-23T14:16:21+00:00

Once you complete the online application and assessment, we’ll send you a confirmation message letting you know the next step in your journey towards joining our team. Sometimes candidates who complete the assessment don’t move forward on their first try. But they are eligible to take it again after six months. If you didn’t make it the first time, we encourage you to reapply in the future.

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